Returns & Exchanges
At Cork Tree Ltd, we want you to love your sustainable home decor, but if a product isn't the perfect fit, you can return it within 30 days of delivery. All items must be in their original condition and packaging to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
Prepare Your Package
Securely pack the items in their original boxes, ensuring all protective cork padding is included to prevent damage during transit.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing